I Asked for a quote on the net for Buildings and Contents Insurance. Theys Promised £ 70Cashback If They Could not match my Existing policy.They are more expensive. Have Traitement my £ 70 ....... E mail are to delay return as "undeliverable." What do I do next? This Must Happen lots of times. Help please.
Domingo Allsop says...
If you know the name of the firm try and find them on the FSA register www.fsa.gov.uk/register - that will have contact details.
If the firm is NOT on the FSA register then they are committing a criminal offence and you should report them to the FSA.
Once you have the contact details and made contact, if they will not pay you the £70 then you should
1) Instigate their complaints procedure (which they must have by law)
2) Report them to the FSA for misleading financial promotions.
Posted on December 26, 2010
